O'Dwyer Privacy Policy

1. Introduction

Your privacy and security is important to us. Please read this Privacy Policy carefully as the terms may have changed since your last visit to this website. By using this website and/or registering with O’Dwyer Property Management Ltd trading as O’Dwyer Real Estate Management, you are accepting and consenting to the practices described in this Privacy Policy.

We know that providing personal information is an act of trust and we take that trust seriously. O’Dwyer Property Management Ltd will not disclose any of your personal information, including your email address, to any third party without your consent, unless you give us specific consent to act otherwise. Our Privacy Policy describes the ways we capture your personal information and governs how we will deal with it. We aim to ensure that any personal information we obtain and use about you will always be held, used and transmitted in compliance with all applicable data protection rules. If you have questions or concerns about our Privacy Policy, please contact us.

The website may contain links to third parties' websites. O’Dwyer Property Management Ltd assumes no responsibility for the privacy practices or the content of those websites. Therefore, please read carefully any privacy policies on those websites before either agreeing to their terms or using those websites.

O’Dwyer Property Management Ltd may occasionally amend this Privacy Policy to reflect regulatory requirements and changes in our information collection and disclosure practices. You should therefore return here regularly to view our most up to date Privacy Policy.

Personal information is processed and stored in our databases and we have taken reasonable steps to secure and protect this information. However, whilst we make every effort to ensure the security of your information, we are unable to guarantee the protection of the information from misuse, accidental disclosure or unauthorised acts by others.

You have the right of access to any personal information processed by us. O’Dwyer Property Management Ltd is committed to providing you with reasonable and practical access to your information to give you the opportunity to identify any inaccuracies. Where possible, if O’Dwyer Property Management Ltd is informed of the inaccuracy of any personal information, we will make appropriate corrections. You can request the updating or amending of any information you have provided to O’Dwyer Property Management Ltd by contacting us.

2. Security

O’Dwyer Property Management Ltd has implemented technology and security features, as well as strict internal guidelines, to safeguard the privacy of your personal information from unauthorised access or improper use. We will continue to enhance our security procedures as new technology becomes available.

While we make every effort to ensure that your information is secure on our system, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk.

Your O’Dwyer Property Management Ltd account information is password-protected for your privacy and security. You can play an important role in keeping your personal information secure by maintaining the confidentiality of your password used on the O’Dwyer Property Management Ltd website. We recommend that you change your password from time to time for additional security. Please advise us immediately if there is any unauthorised use of your account by any other Internet user or any other breach of security.

Access authorisation is granted to key O’Dwyer Property Management Ltd staff only. Backups are run to prevent loss of information, and our Internet servers are housed in secure facilities.

3. Information We Collect About You

The information we collect from you depends on what activities you are carrying out on our website, whether you are logged in or not and whether you are making a payment.

We collect:

Full name
Email address
Address
Telephone number
Mobile telephone number
Credit card type *
Credit card number *
Credit card expiry date *

*Note: Credit card details are not stored by O’Dwyer. Once the information is transmitted to our servers for processing, we use encryption in the back end to transmit the request to our payment processor to verify the credit card and process the payment.

How we use it:

To communicate with you on O’Dwyer Property Management service related matters
To provide you with payment and billing history information
To pay your service charge
To check that a credit card is valid

4. Cookies

O’Dwyer Property Management Ltd uses cookies (a small file that is stored by your browser to recognise you and store your preferences) to help speed up the login process and for security purposes. You may adjust the settings on your browser to refuse cookies but some of the Services may not work if you do so. We may also log information from your computer including the existence of cookies, your IP address and information about your browser program in order to allow us to diagnose problems, administer and track your usage of the Services.


4.1. Disabling cookies

You can set your browser to disable cookies or to notify you when you receive a cookie, giving you the chance to decide whether or not to accept it. If you do not want to accept third party cookies, this will not affect the functionality of our website, but it may impair your use of or prevent access to some areas, including taking advantage of special offers and vouchers. If you do leave cookies turned on, please take care to sign off when you are finished using a shared computer.


5. Emails

Similarly, if you have ever provided us with an email address, we will be able to associate this email address back to your previous browsing and payment experiences, whether you are logged on or not. We will know whether you receive email alerts and will be able to associate this with any other contact information you may have given us.


6. What We Use your Information For

The principal purposes for which we collect and store your personal information are to process, communicate and provide information in relation to your property management services, your payments, authorise payment, respond to your enquiries, get in touch with you about other services and promotional offers, recommend services which we think might be of interest to you, and generally maintain the account you hold with us, together with improving our website. 

6.1. Marketing and business development purposes

Apart from using your personal information to process any orders you may place, if you provide O’Dwyer Property Management Ltd with an email address, it will automatically be entered into our regular email update service. From time to time, we may also contact you by post with information on special offers or events regarding our products or services or those of trusted third parties that we think you may be interested in. If you do not wish to receive updates or marketing information you can opt out at any time.

If you do not object to receiving marketing material at the time the information was collected from you, but subsequently change your mind and no longer wish to receive such information, you may opt out of doing so.

If you start to set up an account with O’Dwyer Property Management Ltd. via the website (www.odpm.ie) but do not complete the process or make a payment, then we will email you to find out if you need any help to complete the process. An unsubscribe link is given at the end of this email.

In addition, we may use an IP address to identify you and to gather broad demographic information about you, which we will use to assist in the detection of fraud, to help identify problems with our server and to administer our website.


7. The Ability to Edit your Account

You can reset you password or request your password to be resent to you at the login screen for each portal. All information is password-protected so no one can access the information but you. We are required to retain your information for accounting and taxation purposes.


8. Information sharing and disclosure

O’Dwyer Property Management Ltd is committed to protecting your personal information. We will not disclose your personally identifiable information to third parties without your consent except where:

O’Dwyer Property Management Ltd is required by law to disclose information to third parties in the event of an emergency.
The service is necessary for the performance of our operations i.e. mail delivery, hosting services, protecting us from fraud, and payment of your account.
O’Dwyer Property Management Ltd buys or sells subsidiaries or business units. In such transactions customer information is one of the transferred assets, but would remain subject to the commitments made in any pre-existing Privacy Policy or equivalent.


9. Contact details

If you have questions or concerns regarding this Privacy Policy, please contact; Privacy Officer, O’Dwyer Real Estate Management Ltd, Silverstone House, Ballymoss Road, Sandyford, Dublin 18.